Lenses for glasses purchased at Radiant Eyes can be remade with 30 days of purchase.
Frames and lenses cannot be returned after purchase. If there is a defect in the frame, they may be eligible for a manufacturers warranty for up to one year after purchase. If there is a scratch or defect in a lens, they can be exchanged for up to one year after order date.
Contact lens follow-ups must be completed within 90-days of the original exam. This includes changing contact lens brand/prescription or following-up to finalize a prescription. After 90-days additional fitting fees will be applied. Fitting and evaluation fees are non-refundable.
Contact lenses can be exchanged within 30 days of purchase for a new brand or prescription. For an exchange, the contact lenses boxes cannot be written on or marked and must be in good condition.
Privacy Policy
Effective Date: [01/01/2025]
At Radiant Eyes, we value your privacy. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to ensure your data is protected when you visit our website, www.radianteyes.com. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information to enhance your user experience and provide our business services. This includes:
2. How We Use Your Information
We use the information we collect to:
3. Third-Party Services
We do not use third-party services for analytics, advertisements, or data sharing on our website. We value your privacy and do not share your personal information with any third-party organizations or entities.
4. Cookies
Cookies are used to enhance the performance of our website. By using our website, you consent to the use of cookies for the purposes described above. If you do not wish to accept cookies, you can disable them through your browser settings, but please note that this may impact your ability to use certain features on our site.
5. Your Data Rights
As a visitor to our website, you have the following rights:
6. Data Security
We take reasonable steps to protect your information from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at info@radianteyes.com or call (262) 304-0080
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